1 October 2009

 

 

ITELEC

Att : Mr Martin Holland

Unit 1, 498 Scottsdale Drive

VARSITY LAKES   QLD  4227

 

 

Dear Martin,

 

We have had a very successful business relationship with ITELEC over the past 10 years and in the past few weeks a very extensive one, to say the least.   I felt the need to thank you and your team personally for the support and effort in assisting with setting up the new project, not to mention your untold patience and flexibility shown towards the forever moving targets!

 

Everyone of your team have been timely, professional and extremely helpful.  The transition and new process was effortless to us, thanks to the knowledgeable service provided by you and your team.  Your tech’s gave us plenty warning on different case scenario’s before they occurred so we could address them prior to any curly situation arsing.

 

Martin, thank you for an amazing effort and for the expert service provided by Itelec.   We would have absolutely no hesitation in recommending Itelec to any prospective clients in the future.

 

Thank you again!

 

Kindest Regards

 

 

Gina Cragg

Manager

 

Tel: 61 7 5519 1000  |  Fax: 61 7 5519 1098 |  www.pkf.com.au

PKF (Gold Coast) P L  |  ABN 87 126 095 707

Office Location: Suite 1308  |  Level 3 PKF on Lawson  |  1 Lawson Street  |  SOUTHPORT  |  QLD 4215

Postal Address: PO Box 2525  |  SOUTHPORT BC  |  QLD 4215

 

 

The PKF Gold Coast Practice is a member of the PKF International Limited network of legally independent member firms. The PKF Gold Coast Practice is also a member of the PKF Australia Limited national network of legally independent firms each trading as PKF. PKF Gold Coast Practice has offices in NSW, Victoria and Brisbane. PKF Gold Coast Partnership does not accept responsibility or liability for the actions or inactions on the part of any other individual member firm or firms.

 

Liability limited by a scheme approved under Professional Standards Legislation.

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September 10, 2009

 

ITELEC

P.O. Box 670

Mudgeeraba QLD 4213

 

Dear Martin

 

Re: Testimonial

 

Firstly I used ITELEC to get Freedom Forklifts Telstra Business phone and mobile phone accounts set up as well as the installation of the phone system for our new premises. When Telstra took their time connecting us to the network ITELEC ensured that the dealys were minimised.

 

Telstra accidentally disconnected our data and phone lines shortly after we relocated. ITELEC helped us to set up diversions until the lines were reconnected and liaised with Telstra to ensure that the problem was rectified promptly.

 

We recently required help with our IT network; my email required attention, our website needed some changes and we also needed help with Microsoft upgrades. I called ITELEC and their IT division was able to carry out the work needed. I am not terribly IT literate but the staff made sure that I understood what he was doing. This was a first!

 

It is so good to know that when anything goes wrong in the office, I only need to ring one number.

 

Linda Lambe

Office Manager

Freedom Forklifts Pty. Ltd.

 

See Freedom Forklifts website here

 

 

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To Whom It May Concern:                                                                                          

 

 

18/9/2009

 

 

Testimonial

 

Parkland Indoor Sports purchased an LG Aria phone system from a Melbourne based Telstra Dealer. The dealer in question gave us the impression that they were locally based and that they could service our system after sale. This was quickly proven incorrect! After the installation we noticed that some of our handsets were not working numerous calls to the original dealer failed to resolve the problem.

 

We were introduced to ITELEC by a third party who had dealt with them in the past. ITELEC sorted out the technical problems adding cards to our system that were not included as part of the initial sale. They arranged with Telstra to have the cards supplied and labour carried out at no charge to us.

 

ITELEC also helped us to resolve some Telstra billing issues which we had been trying to sort out for some time and arranged to place all of our services onto one bill which saved us money.

 

I have the highest regard for ITELEC and particularly their technical team who were professional, friendly and offered every assistance. I would have absolutely no hesitation in recommending ITELEC to any business who is looking for a provider who is courteous, friendly and above all, willing to assist with any Telstra problem.

 

 

Thank you

Donna Rheinberger

Manager

 

 

 

Parklands Indoor Sports Centre

Parklands Drive

Southport 4215- 0755313022

Website; www.parklandsindoor.com

   Email;    parklands@parklandsindoor.com

 

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essential office choice

unit 11, 12 lawrence drive

nerang, qld 4211

ph: (07) 5596 4448

fax: (07) 5596 4231

michelle@essentialofficechoice.com.au

 

 

 

 

 

RE: ITELEC – Martin Holland

 

 

 

To Whom It May Concern:

 

Finally there is a God! I would just like to take this opportunity to thank Martin especially and his team at ITELEC for the endless support I have received as the owner of essential office choice.

 

If I can just briefly let you know how it has been a very comforting experience working with Martin and his team especially with moving my business – his advice and recommendations have been endless.

 

Unfortunately after having a very bad experience with another “Telstra Dealer” I had lost all faith in Telstra once again – after being introduced to Martin via another business associate who had used ITELEC's services, I asked Martin for his advice on getting help with the mess I was put into by this other dealer.

 

ITELEC have been fantastic, nothing has been an effort, and I would have no hesitation in recommending ITELEC to any other business associate, his business ethics are second to none.

 

Thanks again Martin for restoring my faith in Telstra – you truly are a saint!

 

Sincerely yours,

 

 

Michelle Peel

Proprietor

 

 

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To whom it may concern,

 

As a new client of Itelec I have nothing but praise for the quick reaction time, patience, understanding and general level of service that I have received from them. Craig and Mark in particular are both knowledgeable, polite and had me up and running in no time.

 

Yours faithfully,

 

 

Tim Gosper.

Manager.

Every Ounce Counts.

 

See Every Ounce Counts website here

 

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26th October 2009

 

The Manager,

ITELEC.

 

Just a short note to let you know how happy I was with ITELEC's (and particularly Jame's) work at my house recently (I had all my fans and lights replaced). He was easygoing, friendly and efficient. I was impressed with the standard of work and the place looks fantastic. He was a pleasure to work with.

 

Regards,

Fiona McGoldrick

Merrimac

 

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